Cookie & Privacy Policy
1. Data Protection
Lick & Stick Graphics Limited (“We”) are committed to protecting and respecting your privacy. We use the information we collect to process your order more efficiently and to give you a personalised shopping experience. Please read on for more details about our data protection and privacy policy.
2. Personal Data
This policy (together with our terms of use) http://www.lnsg.co.uk/terms/ and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting http://www.lnsg.co.uk/privacy/ you are accepting and consenting to the practices described in this policy.
3. Data Controller
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Lick & Stick Graphics Limited of Lynton House, 7-12 Tavistock Square, London, WC1H 9LT.
4. Information We Collect From You
4.1. We will collect and process the following data about you:
4.1.1. Information you give us. This is information about you that you give us by filling in forms on our site www.lnsg.co.uk (“Our Site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use Our Site, search for a product, place an order on Our Site, when you report a problem with Our Site, when you provide feedback on a product and provide us with suggestions as to new products. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
4.1.2. Information we collect about you. With regard to each of your visits to Our Site we will automatically collect the following information:
4.1.2.1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version;
4.1.2.2. information about your visit, including the full Uniform Resource Locators (URL), products you viewed or searched for, page response times, download errors, length of visits to certain pages, email addresses and any phone number used to call our customer service number.
4.1.3. Information we receive from other sources. This may be information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share such data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We also work closely with third parties for the purposes of providing some of our services and may receive information about you from them (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).
5. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve Our Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy http://www.lnsg.co.uk/privacy/#cookies
6. Uses Made Of The Information
6.1. We use information held about you in the following ways:
6.1.1. Information you give to us. We will use this information:
6.1.1.1. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
6.1.1.2. to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
6.1.1.3. to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the order);
6.1.1.4. to notify you about changes to our service;
6.1.1.5. to ensure that content from Our Site is presented in the most effective manner for you and for your computer.
6.1.2. Information we collect about you. We will use this information:
6.1.2.1. to administer Our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
6.1.2.2. to improve Our Site to ensure that content is presented in the most effective manner for you and for your computer;
6.1.2.3. as part of our efforts to keep Our Site safe and secure;
6.1.2.4. to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
6.1.2.5. to make suggestions and recommendations to you and other users of Our Site about goods or services that may interest you or them.
6.1.3. Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
7. Disclosure Of Your Information
7.1. You agree that we have the right to share your personal information with selected third parties including:
7.1.1. business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
7.1.2. analytics and search engine providers that assist us in the improvement and optimisation of Our Site.
7.2. We may also use your personal information, to the extent that it is contained within any feedback or product suggestions, in order to assist with product advertisement and product development. When using your personal information in accordance with this clause we will not disclose information about identifiable individuals.
7.3. We will disclose your personal information to third parties:
7.3.1. In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
7.3.2. If Lick & Stick Graphics Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
7.3.3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use http://www.lnsg.co.uk/terms/ or terms and conditions of supply http://www.lnsg.co.uk/supply-of-goods/ and other agreements; or to protect the rights, property, or safety of Lick & Stick Graphics Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
8. Where We Store Your Personal Data
8.1. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
8.2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
9. Your Rights
9.1. You have the right to ask us not to process your personal data for marketing purposes.. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@lnsg.co.uk. Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
10. Access To Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
11. Changes To Our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
12. Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@lnsg.co.uk